Digital Discovery Group / Home Support

Something not working?

Raise it here and it goes straight into the queue with a reference you can follow. If you have already sent one, look it up on the right — you will see exactly where it is and everything we have replied.

Raise a ticket.

Tell us what is happening, what you expected instead, and when it started. Screenshots can follow by email once you have your reference.

You’ll get a reference by email straight away. Urgent and trading-impacting? Call.

Track a ticket.

Your reference is in the confirmation email. We ask for the email address too — a reference on its own is a label, not a password.

Support hours · Sydney Mon–Fri · 9am – 5pm Outside hours, raise a ticket — it is waiting when we open