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Digital Discovery Group
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IT

Local IT support that keeps your small business working

We provide onsite IT help across north-west Sydney and remote support across Australia. Networks, business devices and cloud services are managed as one environment, with responsibilities and support hours agreed up front.

What we do

IT capabilities

Site survey

We walk the building before we quote it. Where the walls are, where the people are, and where the coverage will drop out once the stock is back on the shelves.

ISP setup

Internet services set up with the provider, with the modem, router and failover configured for the way your business works.

Firewall management

Firewall setup, updates, rule changes and monitoring to control what can reach your business network and what can leave it.

Networking

Wi-Fi, switching and network segmentation built and managed so guest access, tills and office systems are kept separate.

Network printing and sharing

Printers, scanners and shared folders set up so the right people can use them without making them open to everyone.

Cloud storage solutions

Cloud file storage set up with access controls, safe sharing, retention and recovery suited to how your team works.

AI integration

Approved AI tools connected to your business systems and workflows, with access and data handling considered from the start.

Managed endpoints

Business devices enrolled for remote support, inventory, patching, software deployment, security monitoring and configuration management.

Managed IT support

Remote and onsite IT help, network administration, technical advice and vendor coordination for the systems included in your agreement.

How this works

Three ways to work with us

You can start at any of these. Most people start with the first.

01

Discovery Taught

Free courses at the Learning Centre covering the basics of networks and the devices your team uses every day.

02

Discovery Together

A site survey that leaves you with the design and bill of materials, whether we install it or another provider does.

03

Discovery Built

We install it, then manage it for as long as you want us to.

Proof

Work you can check

A retail site running two internet services with automatic failover, so the shop keeps trading and taking payments when one of them drops out. Designed, installed and managed on Ubiquiti UniFi.

Tell us what is not working

Start with the problem. We can discuss the likely scope, timing and cost before any decision.

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