A local Sydney technology practice, doing the work itself
Digital Discovery Group started in 2023 in Colebee, north-west Sydney. We help businesses with websites, IT support, cyber security, AI and selling online, with the work completed in house and documented.
Why we exist
Most local businesses do not have a digital or IT team. They have one person who is good with computers, a website someone built years ago, and a list of things that would help if anyone had time. The work we do is the work that team would do if it existed.
We take on the parts that need experience: what to build, what to buy, how to reduce risk, what to leave alone, and what the whole thing should cost. We can work onsite across Sydney or remotely anywhere in Australia.
What we take on
AI automation
Practical AI reviews, assistants and workflow automation, with training and documentation for the people who run them.
More on thisLocal SEO and search
Google Business Profile, website SEO, AI visibility and on-site search that help customers find useful answers.
More on thisWebsites and applications
Small business websites and custom applications built to generate enquiries, support customers and remain maintainable.
More on thisEcommerce and online selling
Ecommerce strategy, online stores, point of sale, stock and customers working from one set of records.
More on thisCyber Security
Small business security reviews, remediation, monitoring, breach readiness and the written policy underneath it.
More on thisIT support
Local help with internet, Wi-Fi, networks, business devices and cloud storage, with the scope and support hours written down.
More on thisHow we work
Clear commercial terms
Proposals set out the scope, cost and change process so there are fewer surprises later.
We write things down
Handover includes written documentation, so the next person can pick it up without calling us.
We do the work ourselves
Rather than passing it on.
What we build on
We name these because you should be able to check them, and because you should know what you would be taking on if you stopped working with us.
- Cloudflare
- Hosting, edge compute and storage.
- Xero
- Accounting integration.
- Ubiquiti UniFi
- Networks and Wi-Fi.
- ManageEngine Endpoint Central
- Managed endpoints, with Sophos EDR and Tenable where a client needs them.
Community Library
CommunityLibrary.com.au is ours. We build and install street libraries in areas without easy access to one, handling the construction, painting and installation, and hand them to local volunteers to look after.