A small practice, doing the work itself
Digital Discovery Group started in 2023 in Colebee, north-west Sydney. We take on commerce, AI, software and security work for businesses that need it done properly rather than quickly.
Why we exist
Most businesses do not have a digital team. They have one person who is good with computers, a website someone built years ago, and a list of things that would help if anyone had time. The work we do is the work that team would do if it existed.
We take on the parts that need experience: what to build, what to buy, what to leave alone, and what the whole thing should cost.
What we take on
Commerce and AI
What is worth automating, what is worth building, and what a business is better off leaving alone. Chat bots, automations, and the systems underneath them.
More on thisSearch
Being found by search engines, being described correctly by AI assistants, and search inside your own site that works.
More on thisSoftware and web
Applications and sites built so they can be maintained by someone other than us.
More on thisRetail systems
Point of sale, ecommerce, stock and customers running from one set of records.
More on thisSecurity
Security reviews, remediation, monitoring and the written policy underneath it.
More on thisNetworks and IT
Wi-Fi and wired networks, managed endpoints and IT support with the scope, support hours and response targets written down.
More on thisHow we work
Clear commercial terms
Proposals set out the scope, cost and change process so there are fewer surprises later.
We write things down
Handover includes written documentation, so the next person can pick it up without calling us.
We do the work ourselves
Rather than passing it on.
What we build on
We name these because you should be able to check them, and because you should know what you would be taking on if you stopped working with us.
- Cloudflare
- Hosting, edge compute and storage.
- Xero
- Accounting integration.
- Ubiquiti UniFi
- Networks and Wi-Fi.
- ManageEngine Endpoint Central
- Managed endpoints, with Sophos EDR and Tenable where a client needs them.
Community Library
CommunityLibrary.com.au is ours. We build and install street libraries in areas without easy access to one, handling the construction, painting and installation, and hand them to local volunteers to look after.
