Digital Discovery Group is a Sydney practice building retail, e-commerce and AI systems that have to hold up in production — because a client is trading on them today.
Twenty years inside retail and e-commerce: catalogue chaos, fulfilment, data, integrations and the revenue number at the end of it. Former Head of E-commerce and Digital at Jaycar. Co-founder of Click Frenzy. Now building AI commerce that has to hold up in production.
Not a pod, not a junior, not a handover after the pitch. The person in the first meeting is the person writing the code.
That only works at a small number of clients at a time, which is exactly why the work is good. If we are full, we will tell you.
Head of E-commerce and Digital at Jaycar. E-commerce architect at Bing Lee. Co-founder of Click Frenzy. Over $250 million in digital revenue uplift, with the P&L attached. When we say a decision will cost you margin, it is because we have paid for it.
Not a reseller badge. We wrote it: catalogue, customers, fulfilment, payments, AI. When your business needs the software to behave differently, we change the software. Most partners can only change the brief.
Hawkesbury Motorcycles runs its dealership on Jamtable. Stock, sales, finance, service, customers. Not a pilot, not a case study. A business that loses money if we get it wrong.
Sites, platforms and brand systems, built to be owned by you rather than rented from a template.
Digital Services →Assurance, audit and hardening. Downtime and breaches are trading losses, not IT tickets.
Cyber Security →Agents, storefronts and the engineering underneath them. Production-grade, not a demo.
AI Engineering & E-Commerce →Shopfloor hardware, networks, and a person on the phone who already knows your setup.
Retail IT, Network & Support →
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