Multichannel Retail Experiences

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Online Retail Consulting

Online Retail Packages

Running a business involves continually adapting to change, whether it’s due to technological disruptions, team challenges, difficulties in scaling, or shifts in the market. Whether you are in the early stages of your business, trying to gain momentum, or seeking a significant reset, we provide a customised plan that aligns with your goals and growth stage.

QuickStart

➝ Timeframe: 1 week

➝ For businesses that need rapid clarity.

We’ll review your website, customer journey, marketing, and tech setup to identify immediate wins and performance blockers. You’ll receive a written summary with practical actions you can implement immediately, plus a one-hour strategy session to unpack it all.

What you get:

➝ Website and customer experience audit

➝ Review of conversion rates and traffic

➝ Top five quick fixes or improvements

➝ One-hour strategic consultation

➝ Action items to share with your team/agency

Momentum

➝ Timeframe: 2–3 weeks

Organisations can evaluate their digital structure, online presence, AI integration, team dynamics, and customer experience. Prioritising needs, growth, costs, and capabilities will provide clarity and a defined set of actionable next steps.

What you get:

➝ Digital health assessment

➝ CRO evaluation

➝ AI readiness assessment

➝ In-depth analysis of key systems and workflows

➝ Up to five hours of collaborative sessions with your team

➝ A prioritised action plan to move forward

➝ Follow-up presentation and report on findings

Revive & Scale

➝ Timeframe: 4–6 weeks

➝ For businesses needing structure to scale, this plan offers a roadmap to help rebuild after a disappointing launch or scale beyond $1 million online. We’ll assess your technology, team, customer experience, fulfilment, and revenue drivers. Gain strategic insights and guidance to make confident decisions.

What you get:

➝ Comprehensive digital strategy

➝ Review of platforms

➝ Review of Order Management & Fulfilment

➝ Review of team structure & effectiveness

➝ Focus on optimising revenue & conversions

➝ Roadmap for implementation

➝ Prioritised action plan

➝ Follow-up presentation & report on findings.

➝ An executive/board report

Nigel Price

Nigel Price - Founder

“I’ve built, fixed, and transformed websites that work, not just look good. If you want more traffic, more leads, and no excuses, I’m the one you call when you’re ready to stop guessing and start growing.”

Industry Recommendations

  • "unrivalled knowledge in eCommerce and unified commerce"

    “Having worked closely Nigel over a number of years, I've always found him to be the utmost professional with unrivalled knowledge in eCommerce and unified commerce. His positive, partnership style approach makes him a pleasure to deal with. Nigel's passion to successfully deliver game changing projects on time, coupled with his ability to drive a hard bargain, makes him an asset to any organisation. Looking forward to continuing work together.”

    Tim McDonnell - Head of Sales AU/NZ - Adyen

  • "Always a few steps ahead"

    “If you want to see your business keep up with all the latest digital transformation opportunities - Nigel is always a few steps ahead of the competition . Impressively decisive and makes sure that the impact to the business is at the upmost on his radar.”

    Ata Gokyildirim - Revenue Leader | Advisor | Venture Investor

  • "one of Australia's leading eCommerce practitioners..."

    “Nigel is one of Australia's leading eCommerce practitioners. I've had the pleasure of working with Nigel since 2009 across multiple projects. He adds tremendous strategic and tactical value across all projects, and most importantly he delivers outstanding results. A true gentleman of the industry and an absolute delight to work with.”

    Ryuji Uematsu - Founder & Managing Director at Rysen

  • "Exceptional knowledge in technology"

    Nigel possesses exceptional knowledge in technology and stays abreast of the latest trends in eCommerce. Throughout his career , he has consistently demonstrated a talent for integrating pioneering technical elements at an early stage, resulting in the successful implementation of eCommerce strategies. If your business aims to boost its online sales, Nigel is well equipped to assist you in devising a strategy that ensures a favourable outcome.

    Phil Moujaes - (Former GM Bing Lee Electrics) Founder - PM Retail Intelligence

  • "very much a thought leader in his industry"

    Nigel has a great intellect and a positive and approachable personality. Nigel very much understands the merits of sharing knowledge, in that knowledge shared is knowledge squared; as such, Nigel is a keen collaborator and well-informed across many areas, not least of all ecommerce. Nigel is very much a thought leader in his industry. Nigel’s forward-thinking approach ensures he keeps a close watch on emerging trends which he then uses to build strategic foundations upon. In summary, Nigel is fantastic to work with and would be an invaluable asset to any business.

    Tristan Hughes - Senior Relationship Manager - Enterprise at Afterpay

  • "a prized asset for any Australian e-commerce team"

    Nigel is a seasoned e-commerce professional with a tenacious focus on execution. Having worked with Nigel on a range of projects since late 2008 I have been continually impressed with his blend of technical, e-com and internet marketing skills. His ability to deploy these skills and focus on getting things done when it gets to the pointy end of projects, make him a prized asset for any Australian e-commerce team.

    Daniel Benton - Neo Media World

  • "a strong leader and a great asset to any business"

    “Nigel’s approach to his work is filled with pure dedication and high level of detail. His eCommerce recommendations will allow any business to achieve their financial goals and set them apart from competitors. Nigel is a strong leader and a great asset to any business.”

    Yeshim Sumaktas - Brand Manager, Woolworths Food Company

  • "A great advocate for the partners he works with..."

    “Nigel provides the highest level of communication and transparency, especially around key constraints like resource, direction and timelines. A great advocate for the partners he works with too. Looking forward to working together as many times as we can.”

    Lincoln Dundas - General Manager, Global Strategic Partnerships at optty

  • "a no-nonsense approach to "get things done".

    “Nigel is an intelligent and positive personality who offers a no-nonsense approach to "get things done". What you see is what you get - for me, that's a dream. He has a thorough knowledge of e-commerce and internet marketing, and his technical background is a real strength (alas, it's a massive rarity among many Australian ecommerce teams). As a result Nigel adds real value to most business discussions. Recommended!”

    Tim Macdonald - Head of Marketing for fast-growing Australian Construction Tech start-up