Technology: Remove Management

Managed CyberSecurity for your Business

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Why Cyber Security Can’t Wait

As your business grows, we understand that the risks from cyber threats also increase, especially for small and mid-sized companies that may not have the resources for strong cybersecurity protections. We want to support you in this challenging landscape, so we offer a managed cybersecurity service, led by the dedicated expert, Ende Ismail.

Our service is tailored to help you feel secure and confident. We focus on visibility, governance, awareness, and action, providing essential coverage in endpoint security, compliance, vulnerability management, and staff training.

With business-hours monitoring, quarterly reviews on governance, risk, and compliance (GRC), and flexible support, we strive to help you stay secure, compliant, and ready for whatever comes your way.

You don’t have to face these cyber risks alone. We’re here to help you get ahead of them. Let’s talk about how we can support you.

Managed Endpoint Security & Monitoring

Powered by ManageEngine Endpoint Central / MSP Edition

Agent deployed to all endpoints for patching, software management, asset tracking, and remote support

Business-hours proactive monitoring and alert triage

Scheduled reporting on compliance, patch levels, and security events

Optional integration with third-party EDR (e.g. Sophos) where required

Endpoint Protection

AV/EDR Options Based on Client Profile

UEMS Next-Gen AV (where supported)

Sophos EDR or other industry-standard solutions available

AV policy enforcement and alerting via central console

Threat response coordination (blue team only)

Vulnerability Management

Combined UEMS & Periodic Internal Scanning

Patch visibility through Endpoint Central

Periodic internal scanning via Tenable or equivalent (hosted on on-prem VM or hardware drop-in)

Executive summaries and technical remediation reports

Risk-based prioritisation of vulnerabilities aligned with ACSC/Essential 8

Security Awareness & Training

Mix of Live & Media-Based Training

Security awareness videos, documents, and periodic phishing simulations

Quarterly or biannual live sessions tailored to the business

Reporting on staff participation and knowledge gaps

Supports compliance with ACSC, ISO27001, or NIST training requirements

Network Security Monitoring

Delivered via Firewalla Router Drop-in

Visibility into traffic patterns, new device discovery, and alerts

Threat blocking, policy control, and behavioural insights

Can be used to support segmentation, DNS filtering, and alerting workflows

Compliance Monitoring & GRC Guidance

Advisory-Focused GRC Support

Onboarding cyber maturity and risk posture assessment

Framework alignment: ACSC Essential 8, ISO27001, PCI DSS, etc.

Quarterly GRC reviews and roadmap updates

Written guidance and advice on policy creation and governance

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Case Study Compilation: Cyber Attacks on NSW SMEs – A Brutal Reality Check

Grafton Earthworks Company Loses $1.2M to Social Engineering Scam.

In late 2023, a small family-run earthworks company in Grafton, NSW, was gutted by a cunning cyber heist. A scammer impersonated a representative from NAB and had done their homework, knowing internal staff names, banking habits, and business routines. Trust was gained over the phone, and under the guise of “preventing fraud,” the scammer convinced the accounts manager to authorise multiple bank transfers totalling $1.2 million. NAB only recovered $84,000. The owner, Paul Fuller, described the emotional toll: “I lie awake at night wondering how I’m going to keep going.”

Source: ABC News

Herron Todd White (HTW) Data Breach Linked to Ransomware Gang

In early 2024, valuation giant Herron Todd White, while not exactly small but a mid-sized player, was targeted by the BlackSuit ransomware group. The gang claimed to have stolen 300GB of data. HTW temporarily halted services to major banks while investigating. The breach was attributed to a legacy system being decommissioned. This case highlights how even reputable mid-tier businesses with national clients can suffer from legacy tech vulnerabilities.

Source: The Australian

Want to know more?

Contact us.

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Industry Recommendations

  • "Always a few steps ahead"

    “If you want to see your business keep up with all the latest digital transformation opportunities - Nigel is always a few steps ahead of the competition . Impressively decisive and makes sure that the impact to the business is at the upmost on his radar.”

    Ata Gokyildirim - Revenue Leader | Advisor | Venture Investor

  • "one of Australia's leading eCommerce practitioners..."

    “Nigel is one of Australia's leading eCommerce practitioners. I've had the pleasure of working with Nigel since 2009 across multiple projects. He adds tremendous strategic and tactical value across all projects, and most importantly he delivers outstanding results. A true gentleman of the industry and an absolute delight to work with.”

    Ryuji Uematsu - Founder & Managing Director at Rysen

  • "Exceptional knowledge in technology"

    Nigel possesses exceptional knowledge in technology and stays abreast of the latest trends in eCommerce. Throughout his career , he has consistently demonstrated a talent for integrating pioneering technical elements at an early stage, resulting in the successful implementation of eCommerce strategies. If your business aims to boost its online sales, Nigel is well equipped to assist you in devising a strategy that ensures a favourable outcome.

    Phil Moujaes - (Former GM Bing Lee Electrics) Founder - PM Retail Intelligence

  • "very much a thought leader in his industry"

    Nigel has a great intellect and a positive and approachable personality. Nigel very much understands the merits of sharing knowledge, in that knowledge shared is knowledge squared; as such, Nigel is a keen collaborator and well-informed across many areas, not least of all ecommerce. Nigel is very much a thought leader in his industry. Nigel’s forward-thinking approach ensures he keeps a close watch on emerging trends which he then uses to build strategic foundations upon. In summary, Nigel is fantastic to work with and would be an invaluable asset to any business.

    Tristan Hughes - Senior Relationship Manager - Enterprise at Afterpay

  • "unrivalled knowledge in eCommerce and unified commerce"

    “Having worked closely Nigel over a number of years, I've always found him to be the utmost professional with unrivalled knowledge in eCommerce and unified commerce. His positive, partnership style approach makes him a pleasure to deal with. Nigel's passion to successfully deliver game changing projects on time, coupled with his ability to drive a hard bargain, makes him an asset to any organisation. Looking forward to continuing work together.”

    Tim McDonnell - Head of Sales AU/NZ - Adyen

  • "a prized asset for any Australian e-commerce team"

    Nigel is a seasoned e-commerce professional with a tenacious focus on execution. Having worked with Nigel on a range of projects since late 2008 I have been continually impressed with his blend of technical, e-com and internet marketing skills. His ability to deploy these skills and focus on getting things done when it gets to the pointy end of projects, make him a prized asset for any Australian e-commerce team.

    Daniel Benton - Neo Media World

  • "a strong leader and a great asset to any business"

    “Nigel’s approach to his work is filled with pure dedication and high level of detail. His eCommerce recommendations will allow any business to achieve their financial goals and set them apart from competitors. Nigel is a strong leader and a great asset to any business.”

    Yeshim Sumaktas - Brand Manager, Woolworths Food Company

  • "A great advocate for the partners he works with..."

    “Nigel provides the highest level of communication and transparency, especially around key constraints like resource, direction and timelines. A great advocate for the partners he works with too. Looking forward to working together as many times as we can.”

    Lincoln Dundas - General Manager, Global Strategic Partnerships at optty

  • "a no-nonsense approach to "get things done".

    “Nigel is an intelligent and positive personality who offers a no-nonsense approach to "get things done". What you see is what you get - for me, that's a dream. He has a thorough knowledge of e-commerce and internet marketing, and his technical background is a real strength (alas, it's a massive rarity among many Australian ecommerce teams). As a result Nigel adds real value to most business discussions. Recommended!”

    Tim Macdonald - Head of Marketing for fast-growing Australian Construction Tech start-up