Getting Started with AI:

What AI means for your Business

Current AI Models

DeepSeek

DeepSeek is an open-source large language model project from China, developed as a high-performance alternative to Western LLMs. It’s known for strong multilingual capabilities and rapid community adoption in AI research circles.

Microsoft Co-Pilot

Co-Pilot is Microsoft’s AI assistant built into tools like Word, Excel, Teams, and Windows. It leverages OpenAI’s models under the hood to assist with writing, analysis, automation, and productivity inside the Microsoft 365 suite.

OpenAi Workspaces

OpenAI Workspaces is a collaborative environment for teams to work with AI tools, like GPT-4, DALL·E, and Code Interpreter, inside structured shared spaces. Think of it as a Slack/Google Docs hybrid with AI embedded in the flow.

Google Gemini

Gemini is Google’s answer to ChatGPT—a suite of multimodal AI models that power Bard (now rebranded) and integrate across Google products like Docs, Gmail, and Android. Positioned as a competitive offering in both enterprise and consumer AI spaces.

Productivity Superpowers

Artificial Intelligence (AI) can streamline numerous repetitive tasks across various sectors. It can automate generating reports, organise spreadsheets, summarise meeting discussions, create diverse content, manage customer inquiries efficiently, and expedite research processes. These applications enhance productivity and allow professionals to focus on more strategic initiatives.

A teal-colored cube with a white geometric maze-like logo on its front, set against a matching teal background.

Develop your own GPT and implement it securely across your organisation.

An advanced AI can be meticulously crafted to comprehend the unique tone, intricate processes, and diverse personnel of your business. By harnessing the power of a custom GPT model, you have the opportunity to design a personalised assistant that is thoroughly trained on your internal knowledge base, offering unwavering support to your team at any time and from anywhere. This innovative tool seamlessly adapts to the specific dynamics of different teams, employing their distinct language and effectively addressing their unique priorities and challenges.

OpenAI for Business & Retail

The flagship offering is ChatGPT, designed to provide users with an intuitive web interface and a robust API for seamless integration into various applications. In addition to ChatGPT, the suite includes Codex, tailored specifically for developers seeking efficient code generation, and DALL·E, which empowers users to create stunning images from textual descriptions. Another remarkable tool, Whisper, excels in converting speech to text, facilitating communication across different platforms.

 

Businesses can easily tap into these innovative tools through straightforward APIs, allowing for smooth integration into both internal systems and customer-facing applications. The enterprise-level package known as ChatGPT Enterprise is available for organisations requiring enhanced features. This premium offering includes valuable admin controls, stringent data privacy measures, and elevated usage limits, ensuring a secure and efficient experience for larger teams and more demanding projects.

Boost your Business Productivity

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Risk vs Reward: The Safe Way to Use AI in Your Business

AI can transform your work—but only if it’s done right.

The speed of AI adoption has left many business leaders unsure of the guardrails. Can you trust it with sensitive information? What happens if it goes off-script? How do you ensure it reflects your brand, not just a generic prompt?

That’s where I come in. With decades of hands-on experience across ecommerce, retail, digital operations, and enterprise platforms, I help businesses use AI with confidence. My approach isn’t experimental—it’s operational. I build real-world systems that are secure, efficient, and tailored to how you run your business.

The Real Risks Most Businesses Don’t See

Data Leakage: Using free or unmanaged AI tools can expose sensitive customer data or internal IP. I help you avoid this by setting up secure, private environments, especially when using OpenAI for Workspaces.

Brand Damage: AI responses that feel off-brand or inconsistent can erode trust. I train GPTs using your tone of voice, documents, and workflows so they speak like your team, not a robot.

Compliance Gaps: Whether in a regulated industry or for peace of mind, I can help you establish innovative usage policies and audit trails to ensure accountability and control.

Misinformation: Hallucinations aren’t just a tech problem but a business liability. I implement systems to ground AI responses in your data and business logic.

Helping Your Business Grow

Hi, I'm Nigel Price. I've spent over twenty years helping businesses of all sizes grow their online presence—from family-owned brands to national retailers. I use my knowledge at Digital Discovery Group to help others scale smarter, improve customer experience, and boost performance across digital channels.

Whether you're trying to fix what's broken, grow what's working, or start something new, I'll help you get there with clear advice, practical tools, and the proper support.

Year 1 Year 2 Year 3 Year 4
Without AI adoption With AI + Digital Discovery Group

Creating the Impossible

The real power of GPT isn’t just in building apps—it’s in how many jobs it can take off your plate once it’s set up properly. We’re talking everything from basic admin and content writing to handling complex workflows, business logic, and even generating production-grade code.

It’s like having a team of specialists on tap—one minute, they're summarising a document or answering customer questions, the next, they're writing SQL queries or helping you prototype an entire business system. And they do it fast.

The key is dialling it in. Set up right, GPT becomes a flexible engine that plugs into your business wherever you need it. Automate the boring stuff, speed up decision-making, reduce bottlenecks—it’s not just about saving time; it’s about unlocking capacity.

This isn’t some gimmick or “future tech” anymore. It’s here, and the businesses that get on the front foot with it will run leaner, move faster, and leave everyone else playing catch-up.

Nigel Price - Founder Digital Discovery Group

FAQs

What tasks can AI automate?

AI helps automate tasks such as generating reports, organising spreadsheets, summarising meetings, creating content, handling customer queries, and accelerating research, potentially saving significant time across your business.

Can AI organise spreadsheets?

Yes. AI can help organise spreadsheet data, potentially improving accuracy, automating formulas, sorting information, and highlighting useful insights, reducing manual workload and errors for your team.

Can AI summarise meetings?

AI can summarise meetings effectively, identifying key points and insights, potentially simplifying note-taking and ensuring your team remains informed without manually reviewing lengthy recordings or notes.

Will AI manage customer inquiries?

AI can manage common customer questions, aiming to reduce response times and streamline interactions. This may free your team for complex inquiries and potentially improve customer satisfaction.

Does AI really create content?

AI can assist with drafting engaging emails, social posts, blogs, and product descriptions, potentially speeding up content creation and allowing your team more time for strategic tasks and creative input.

How does AI accelerate research?

AI can quickly analyse data, identify patterns, and suggest insights, potentially accelerating research and enabling quicker, better-informed decision-making with reduced manual effort for your team.

“The future of shopping won’t start with a search bar—it’ll start with intent. When AI chooses for the customer, the only question that matters is: will it choose you?” - Nigel Price - Founder

Industry Recommendations

  • "Always a few steps ahead"

    “If you want to see your business keep up with all the latest digital transformation opportunities - Nigel is always a few steps ahead of the competition . Impressively decisive and makes sure that the impact to the business is at the upmost on his radar.”

    Ata Gokyildirim - Revenue Leader | Advisor | Venture Investor

  • "one of Australia's leading eCommerce practitioners..."

    “Nigel is one of Australia's leading eCommerce practitioners. I've had the pleasure of working with Nigel since 2009 across multiple projects. He adds tremendous strategic and tactical value across all projects, and most importantly he delivers outstanding results. A true gentleman of the industry and an absolute delight to work with.”

    Ryuji Uematsu - Founder & Managing Director at Rysen

  • "Exceptional knowledge in technology"

    Nigel possesses exceptional knowledge in technology and stays abreast of the latest trends in eCommerce. Throughout his career , he has consistently demonstrated a talent for integrating pioneering technical elements at an early stage, resulting in the successful implementation of eCommerce strategies. If your business aims to boost its online sales, Nigel is well equipped to assist you in devising a strategy that ensures a favourable outcome.

    Phil Moujaes - (Former GM Bing Lee Electrics) Founder - PM Retail Intelligence

  • "very much a thought leader in his industry"

    Nigel has a great intellect and a positive and approachable personality. Nigel very much understands the merits of sharing knowledge, in that knowledge shared is knowledge squared; as such, Nigel is a keen collaborator and well-informed across many areas, not least of all ecommerce. Nigel is very much a thought leader in his industry. Nigel’s forward-thinking approach ensures he keeps a close watch on emerging trends which he then uses to build strategic foundations upon. In summary, Nigel is fantastic to work with and would be an invaluable asset to any business.

    Tristan Hughes - Senior Relationship Manager - Enterprise at Afterpay

  • "unrivalled knowledge in eCommerce and unified commerce"

    “Having worked closely Nigel over a number of years, I've always found him to be the utmost professional with unrivalled knowledge in eCommerce and unified commerce. His positive, partnership style approach makes him a pleasure to deal with. Nigel's passion to successfully deliver game changing projects on time, coupled with his ability to drive a hard bargain, makes him an asset to any organisation. Looking forward to continuing work together.”

    Tim McDonnell - Head of Sales AU/NZ - Adyen

  • "a prized asset for any Australian e-commerce team"

    Nigel is a seasoned e-commerce professional with a tenacious focus on execution. Having worked with Nigel on a range of projects since late 2008 I have been continually impressed with his blend of technical, e-com and internet marketing skills. His ability to deploy these skills and focus on getting things done when it gets to the pointy end of projects, make him a prized asset for any Australian e-commerce team.

    Daniel Benton - Neo Media World

  • "a strong leader and a great asset to any business"

    “Nigel’s approach to his work is filled with pure dedication and high level of detail. His eCommerce recommendations will allow any business to achieve their financial goals and set them apart from competitors. Nigel is a strong leader and a great asset to any business.”

    Yeshim Sumaktas - Brand Manager, Woolworths Food Company

  • "A great advocate for the partners he works with..."

    “Nigel provides the highest level of communication and transparency, especially around key constraints like resource, direction and timelines. A great advocate for the partners he works with too. Looking forward to working together as many times as we can.”

    Lincoln Dundas - General Manager, Global Strategic Partnerships at optty

  • "a no-nonsense approach to "get things done".

    “Nigel is an intelligent and positive personality who offers a no-nonsense approach to "get things done". What you see is what you get - for me, that's a dream. He has a thorough knowledge of e-commerce and internet marketing, and his technical background is a real strength (alas, it's a massive rarity among many Australian ecommerce teams). As a result Nigel adds real value to most business discussions. Recommended!”

    Tim Macdonald - Head of Marketing for fast-growing Australian Construction Tech start-up